Frequently Asked Questions

Services & Booking

1. What services do you offer? We provide a wide range of handyman services, including furniture assembly, home repairs, painting, plumbing, electrical work, and drywall repair. Our skilled team is ready to tackle your to-do list with precision and care.

2. How do I book a service? To make things easier for straightforward tasks, you can choose the service you need, schedule a time and date that works for you, and secure your booking with a $50 deposit. This deposit will be deducted from the total cost of the service. The remaining balance is due when the job is completed. This way, you can skip the hassle of getting an estimate and proceed directly with the booking.

3. Can I schedule recurring services? Yes, we offer the option to schedule recurring services for ongoing maintenance and regular upkeep. Contact us to set up a schedule that works best for you.

Areas Served & Availability

4. What areas do you serve? We serve the San Diego area and prioritize fast, reliable service within 20 miles of our Clairemont location. If you’re unsure if we cover your area, please check here or contact us for confirmation.

5. Do you offer emergency services? Yes, we offer emergency services for our existing customers' urgent repair needs. Please contact us directly to inquire about availability and scheduling for emergency situations.

Materials & Costs

6. Do I need to provide my own materials? For most of our services, you will need to provide the main fixtures and materials to avoid any delays and ensure efficiency. Each service on our website includes detailed information about what you need to provide. For example, for furniture assembly, you'll need to have the furniture pieces ready. We'll handle the assembly or repairs, making sure everything is done expertly and to your satisfaction.

7. How much will my project cost? The cost varies depending on the scope of work. For straightforward tasks, you can skip the hassle of estimates and book directly online. For more complex projects, contact us for a detailed estimate.

8. Do you handle larger projects? Our focus is on smaller projects under $500, which allows us to offer online booking for straightforward tasks. If you have a larger project in mind, please contact us to discuss your needs.

Appointments & Scheduling

9. What if I need to reschedule or cancel my appointment, or make changes after it's confirmed? If you need to reschedule or cancel, please contact us as soon as possible. If you cancel less than 24 hours before your appointment, you will forfeit your $50 deposit or be subject to a $50 penalty/rebooking charge. Please provide at least 24 hours' notice to avoid any fees. If you need to make changes after booking, please contact us at service@mrhandyco.com or text 858-376-7399.

10. What is your arrival window for appointments? Please allow a 1-hour arrival window for our appointments to ensure flexibility and reliability. For example, if your appointment is scheduled for 10:00 AM, our technician will arrive between 10:00 AM and 11:00 AM. We will update you if we expect to be late outside of the arrival window.

11. Can I add more tasks during the same visit? Yes, you can add additional tasks during the same visit. Our team is flexible and ready to help with any additional needs you may have.

Payments & Satisfaction

12. How do I pay for services and what types of payment methods do you accept? After the job is completed to your satisfaction, you can pay the remaining balance. We accept various payment methods, including credit cards, debit cards, and online payment platforms for your convenience.

13. What if I'm not satisfied with the service? Your satisfaction is our top priority. If you're not happy with the service provided, please let us know, and we will make the necessary adjustments to meet your expectations. We offer a satisfaction guarantee to ensure you are happy with the results.

14. Do you offer refunds? If you need to cancel your appointment and request a refund, please do so at least 24 hours before your scheduled time. If the appointment is canceled less than 24 hours in advance, the $50 deposit will be forfeited. For more information, please contact us at service@mrhandyco.com or text 858-376-7399.

Feedback & Communication

15. How can I provide feedback on the services I received? We value your feedback and are always looking to improve. You can provide feedback by emailing us at service@mrhandyco.com or leaving a review on our Google Business page.